Sun Life Questions

a) Describe the User, organizational and Technology issues affecting Sun port and its choice of information systems User Issues * Most agents liked to give oneself AMS in their own private offices while a a few(prenominal) chose their laptops in client meetings * As intimately agents did not serenity up formal instruct in AMS just versed how to use the system through informal cultivation, they thought superfluous training would be useful. * Most agents who did not start come forward PCs of their own go along to use AMS on ad hominem computers in the branch offices. * many a(prenominal) agents did not know how to type. Organizational Issues * Due to the diversification, SunLife enters into businesses related to its insurance base, including mutual funds, residential mortgages and individualised trust function. The SunLife agents shoulder the obligation for explaining and selling new harvest-festivals and services as they did not have a store bet operation the way most banks did. * Mr Stewart was an actuary by training and did not have a formal background in information systems. * SunLife strongly swear its distribution method, a line of achievement agency system. They considered insurance as a push product and felt that dedicated gross sales agents enabled SunLife to provide pecuniary counsel and products appropriate to each individual.

SunLifes advertising ladder focused on its agents. * The marketing system officer assignment would be a challenge because thither was really no direction. * SunLife preferred to hire agents who had not been in the industry * The troupe experienced f airly high levels of indirect and disk cra! sh costs. Technology Issues * The insurance industry has always been information intensive. In 1957, the purchase of the first-generation UNIVAC computer make the company to automate its magnetic disc keeping process. * The AlIS system had grown more and more bristled to maintain, replace the ALIS, then the company planned to move from a record-keeping system that was policy-centred to...If you want to get a full essay, stratum it on our website: OrderEssay.net

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